Skip to content
1. Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Options & Timeframes
- Standard Shipping (West Malaysia): 2–5 business days.
- Standard Shipping (East Malaysia): 3–7 business days.
- International shipping is available upon request and will be quoted separately.
3. Shipping Fees
- Shipping fees are calculated based on weight, dimensions, and delivery location.
- Free shipping promotions may be offered for qualifying orders.
4. Tracking Orders
- A tracking number will be provided once your order has been shipped.
5. Delays & Issues
- We are not responsible for delays caused by courier services, customs clearance, or unforeseen circumstances.
6. Damaged or Lost Parcels
- If your order arrives damaged or is lost in transit, please contact us immediately for assistance.
